Microsoft Outlook

Objectives: This course is designed to introduce the facilities of the Electronic Organiser System.

Pre Requisites: An understanding of Microsoft Windows is recommended.

Duration: 1 day

The topics covered are as follows:

Introduction

1 Outlook Basics
• Starting the Program
• Tour of the Screen

2 Preparing and Sending Messages
• Addressing the message
• Formatting message text
• Sending the message

3 Receiving Messages
• Message Indicators
• Opening messages
• Customising the InBox

4 Other Features
• Setting Options (Importance etc)
• Asking for a Receipt
• Using Flags
• Saving a Draft

5 Responding to Messages
• Replying and Forwarding
• Using Voting Buttons

6 Using Folders
• Creating a Folder Structure
• Copying a nd Moving items

7 Rules Wizard / Out of Office
• Creating a Rule
• Using Out of Office Assistant

8 Address Lists
• Using the Personal Address Book
• Personal Distribution Lists

9 Using Attachments
• Sending/Receiving Attachments
• Saving Attachments to Disk

10 Calendar
• The Calendar Screen
• Creating an Appointment
• Scheduling Meetings
• Managing Meeting Requests

11 Contacts Database
• Creating a Contact
• Organising Contacts
• Customising the View

12 Tasks
• Creating a Task
• Prioritising Tasks
• Assigning a Task to someone

13 Outlook Today
• The Outlook Today screen
• Customising Outlook Today

14 Sharing Folders
• Creating a Delegate
• Delegate Permissions
• Setting Folder Options
• Viewing an additional Mailbox

15 Deleted Items Folder
• Deleting items
• Restoring items
• Deleting Items permanently

microcomputing serves the Tyne & Wear, Northeast England region, with software training courses arranged for all types of companies in Sunderland, Washington, Gateshead and Newcastle as well as County Durham, Northumberland and the Teeside area with courses for organisations in Middlesbrough, Darlington and Stockton.